For their report, consultants from BCG summarised other studies and spoke to experts in the public service, business world and industrial institutions to identify dozens of “pain points” in the system.

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Enterprise agreements have to pass a “better off overall test” (BOOT) compared to the industry award before they can be approved. That often forces companies, unions and the Fair Work Commission, which oversees the system, to run complex simulations of roster patterns, wage rates and allowances in Excel, BCG found.

Where the parties are at odds, there is nothing the industrial umpire…



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