The state’s public health team believe viral particles may have exited the room of a family who all later tested positive. Somehow, the virus either lingered in the air or attached itself to a hard surface, which then caused a woman in another room to contract the same strain of COVID-19.

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A member of the family recalled opening the hotel room door – either to collect food or put out laundry – at the same time as someone in the room opposite opened their door. CCTV footage has not shown any occasion on which members of the two rooms exited their rooms simultaneously.

The Andrews government hotel quarantine program has previously come under intense scrutiny.

Last year an inquiry was conducted into the first iteration of the quarantine program after several private security guards and workers in quarantine hotels contracted COVID-19 then spread it into the community in May and June.



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