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Mr Lay, Victoria’s former police chief, said he was sickened by what he had been told and had been wondering how he did not see the issues.
“You start to question what you have missed; how have I put the organisation in this position, what could I have done better? All that stuff.
“You try and think about what you’ve done over the last four years in the organisation … what’s been done already to make it better, the surveys you see every other month, you think about the data you see a dozen times a year and then start asking yourself, ‘OK, how didn’t this pop up?’,” he said.
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