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The highest individual underpayment was $19,997 and 11 staff members, who attended the library’s research rooms, were underpaid at least $5000.

A spokeswoman for the library said it had improved its processes to ensure it complied with the law.

“This error should not have occurred and the National Library of Australia sincerely apologises to any casual staff who were underpaid,” she said.

More than half the affected employees have been repaid and under the terms of an agreement the library has signed with the Fair Work Ombudsman, the government’s wage watchdog, the rest have to be…



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