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The Wing company which operates the drone delivery service in Canberra is considering expanding it to take tools to tradies on jobs across the city. The idea would be to team up with a supplier of hardware so that tradies who suddenly needed a particular item for a job like a particular size of screw, a drill bit or paint brush would be able to order it online and get it delivered within minutes. Wing is talking to tradespeople to see how the service might work and what the demand for it might be. It would need a change in the way the drone service operates. At the moment, users order and pay through an app – but delivery is to the home address. The tradies’ service would need delivery to wherever the work was going on. Wing’s head of public policy in Australia, Jesse Surkin, said the innovation would stop jobs being delayed for days when tradies found they were missing an essential part. “A carpenter without the right drill bit might have to knock-off to go to the hardware store, which has a ripple-on delay effect for the other tradespersons working on site,” a wing spokesperson said. “The project that was scheduled to finish up in a week, will now take three.” At the moment, Wing delivers food and other small goods from shops to homes but not tools and implements to workplaces. But it does have the service for tradespeople operating in Queensland and can’t see why it shouldn’t operate in the ACT in a similar way. In three suburbs of Brisbane, it’s been used by landscape gardeners who found they had run out of line for a whipper-snipper. Wing has commissioned an economics consultancy to study the idea. The conclusion says: “In Australia, tradespeople such as builders make a total of 60 million unplanned trips to the store each year to collect hardware items, tools, or spare parts they need on the job. “At an average of one hour each, these interruptions amount to $2 billion annually in labour and vehicle costs. “They can also result in larger workflow disruptions, leading to lost time for clients, and in some cases, expensive contract penalties for delayed projects.”

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